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Content style guide

Define complex terms

Define complex terms if you must use them.

Some Veterans are more familiar with a complex term that VA may use in other communications, so we keep it and define it. Add a plain language definition in parentheses immediately following the term or in a separate sentence. You can also lead with the plain language phrasing, followed by the complex term.

Like this

We’ll pay you a percentage of the full month’s rate based on the number of days that you’re enrolled in the month. We call this a prorated payment.

Not this

We’ll pay you a prorated payment.

Like this

If your tuition and fees are less than the monthly rate, we’ll send you a lump sum (one payment) at the start of each term.

Not this

If your tuition and fees are less than the monthly rate, we’ll send you a lump sum payment at the start of each term. 

Like this

These are the Montgomery GI Bill rates if you served at least 3 continuous years (without a break) on active duty.

Not this

These are the Montgomery GI Bill rates if you served at least 3 continuous years on active duty.

Like this

Your premium (the amount you’ll pay for your coverage) depends on these factors:

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Your premium depends on these factors:

Like this

When you notify us of your intent to file, you may be able to get retroactive payments (payments for the time between when you submitted your intent to file and when we approved your claim).

Not this

When you notify us of your intent to file, you may be able to get retroactive payments.
Last updated: May 08, 2023